I want a refund for my purchase on an online store (App Store, Google Play, Microsoft Store). What do I do?

First of all: If you have a problem with our apps, we will be happy to help you via support@classplash.com to try to fix it. However, if we can’t solve your problem this way, or if you simply made a mispurchase, please proceed as follows:

Only Apple can make refunds for apps on the App Store. Please follow their instructions here:
https://support.apple.com/HT204084

For Google Play please follow these instructions and read the general information:
https://support.google.com/googleplay/answer/2479637

In the Microsoft Store, you can find further help on how to get a refund for app purchases made here:
https://support.microsoft.com/help/10558/microsoft-store-returning-items-bought-for-exchange-refund