I want to purchase something, but it always says “The purchase system isn’t ready”. My Internet connection is on! What is happening?

Most likely the system had a problem trying to boot and is now causing these difficulties. It should normally be able to make purchases again after a short time with an active Internet connection. If this is not the case, we recommend that you close the app completely and try again afterwards.

To close the app on Android and iOS, open the screen that shows all open apps and close our app completely by sliding it up.